WITHDRAWAL_PROTOCOL

撤回
权利

> 最后更新: 2026/8/10

根据欧盟指令2011/83/EU关于消费者权利的撤回权

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Right of Withdrawal (14 days)

You have the right to withdraw from this contract within 14 calendar days without giving any reason. The withdrawal period will expire after 14 calendar days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unambiguous statement (e.g. a letter sent by post or email).

撤回您的订阅

您的 Xeito 订阅是一项服务合同,而非以有形媒介提供的数字内容——因此欧盟指令 2011/83/EU 中 Art. 16(m) 的数字内容例外情形不适用于该合同。上文所述的 14 天撤回权完全适用于您的订阅。

如果您在订阅开始后行使撤回权,我们将退还您已支付的金额,但会根据欧盟指令2011/83/EU Art. 14(3)的规定,按您已使用天数的相应比例扣除服务费用——除非您在订阅开始前未依照Arts. 6(1)(h)和8(7)的规定获得关于该权利的适当告知,在此情形下将改为全额退还(Art. 14(4)(a)(i))。

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Model Withdrawal Form

仅在您希望撤回本合同时才需填写并提交本表格。如果您已拥有账户,直接在您的仪表板中撤回会更快——详见下文。

MODEL WITHDRAWAL FORM

To:

Abellan Labs, S.L.U.

NIF: B25954249

Rúa Bedoya 27, Planta baja, 32004 Ourense, España

[email protected]

I hereby give notice that I withdraw from my contract for the provision of the following service:

Xeito 订阅(订购日期:[date])

Name of consumer:

Address of consumer:

Signature (if submitted on paper only)
Date

如果您已登录,行使该权利最快的方式是使用您账户中的撤回按钮(仪表板 → 订阅)——该操作会立即生效,并自动计算您的退款金额。您也可以将本表格或同等声明发送至 [email protected];我们将及时确认收悉。

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How to Exercise Your Right

如果您拥有有效订阅,行使该权利最快的方式是直接通过您的账户:

We will confirm receipt of your withdrawal request without delay.

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Refund

如果您行使撤回权,我们将无不当迟延地退还您已支付的全部款项(包括交付费用),且不迟于我们获悉您撤回决定之日起14个日历日,但将根据欧盟指令2011/83/EU Art. 14(3)的规定,按撤回生效前已提供服务的比例扣除相应金额——除非您在合同订立前未依照Arts. 6(1)(h)和8(7)的规定获得关于撤回权的适当告知,在此情形下不适用任何扣除,将全额退还(Art. 14(4)(a)(i))。

We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.